Klapp: GPT Support Chatbot
Scale and speed up customer support with ChatGPT
Train an AI to answer support requests automatically
Klapp is a small company from central Switzerland that develops communication software for schools. Since Klapp is used by over 30,000 teachers, support requests are piling up. Polygon was able to train an artificial intelligence to answer support requests automatically based on thousands of past requests! Klapp was able to integrate this intelligent chatbot directly into their app to ensure faster and more efficient support.
Fewer support cases end up with humans
Intelligent voice bot thanks to ChatGPT from OpenAI
Coordinated training based on thousands of past conversations between Klapp & clients